Shipping Policy

Order Processing

• Orders are typically processed within 1–3 business days after payment confirmation.

• Processing times may be longer during weekends, public holidays, or peak shopping seasons.

• Once your order ships, you will receive a shipping confirmation email with tracking information, when available.

Shipping Times

Estimated delivery times vary depending on the destination and shipping carrier.

• United States: 5–12 business days

• International shipping times may vary depending on the destination, customs clearance, and local delivery services.

Please note that shipping estimates do not include order processing time.

Shipping Costs

Shipping fees are calculated based on your delivery location and the available shipping method.

All applicable shipping charges will be displayed at checkout before you complete your purchase.

Free shipping promotions, when available, are subject to the terms displayed at checkout.

Shipping Delays

Occasional delays may occur due to customs processing, severe weather, carrier disruptions, public holidays, or other circumstances beyond our control.

While these circumstances may affect delivery times, our customer support team will assist you with tracking updates and delivery-related inquiries.

Lost or Damaged Packages

If your package is lost, arrives damaged, or is marked as delivered but cannot be located, please contact us as soon as possible.

Provide your order number, tracking information, and photos of any damage, if applicable.

We will help investigate the issue and work toward an appropriate resolution.

Contact Us

If you have any questions about shipping, delivery, or order tracking, please contact our customer support team.

Email: info@store.com

We aim to respond to customer inquiries within 1 business day.